RestedXP Refund Policy for WoW Forever: Can You Get Your Money Back?

RestedXP rarely refunds. What its terms allow, the 30-day request, duplicate purchases, Linux and how to test the free 1–20 routes before you pay.

A treasure chest in World of Warcraft: a troll opens a chest inside a mine.Enlarge
A treasure chest in World of Warcraft: a troll opens a chest inside a mine.
A treasure chest in a mineImage: Blizzard Entertainment Source

RestedXP generally does not refund its WoW Forever guides. Its terms say that, because a digital guide gives instant access, completed orders are not refunded. RestedXP may look at a request "in certain exceptional circumstances", but only at its own discretion and with no promise of approval. The one situation the terms describe is an order you have not downloaded yet, sent in within 30 days. Accidental duplicate purchases are handled separately through RestedXP's support, and its help center says they can be refunded. The practical takeaway: test the free 1–20 routes before you pay.

How we checked: on 13 November 2026 we read the refund section of RestedXP's terms and conditions and the payments FAQ in its help center. We have not asked RestedXP for a refund ourselves, so this page describes the written policy, not how support handles every case. This is not legal advice.

Disclosure: we are a RestedXP affiliate. That is a reason to be clear about the refund policy before you buy, not after.

The short answer

QuestionWhat RestedXP's terms and help center say (13 November 2026)
Are refunds offered?Generally not for completed orders
Is there a trial or money-back guarantee?No; the free addon and free 1–20 routes are the way to try it
When might a refund be considered?An order you have not downloaded, requested within 30 days, account still active
Who decides?RestedXP, at its "sole discretion"; decisions are final
Bought the same guide twice?The help center says the duplicate can be refunded via a support ticket
Linux, Wine, Proton or cloud gaming?Unsupported, and using them forfeits refund eligibility
Where does the money go if approved?Back to the original payment method

What RestedXP's refund policy actually says

The refund section of the terms has three parts.

The rule. "Due to the nature of digital products and the instant access they provide, we generally do not offer refunds for completed orders." The Forever Leveling Guide is a digital product you download and import into the addon, so it falls under this rule.

The exceptions. RestedXP "may consider" a refund in exceptional circumstances. Two conditions are listed:

  1. Your account is active when you ask. Orders tied to deleted or inactive accounts are not eligible.
  2. You have not downloaded the product. Even then, the terms call a refund "an act of goodwill" at RestedXP's sole discretion.

The platform clause. RestedXP only supports Windows and Mac. Cloud or remote-access setups, Linux and compatibility layers such as Wine, DXVK or Proton are not supported, and "using a non supported platform forfeits your eligibility for a refund". If you play on a Steam Deck or Linux, read this before buying.

The terms also say every refund decision is final and not open to appeal. Separately, RestedXP's licence rules say a guide licence that RestedXP ends because it was shared is not refunded; see is RestedXP free? for why shared or cracked copies are a bad idea.

How to request a RestedXP refund

If your case fits the conditions, the terms set out a fixed process. Missing details "will automatically disqualify your request", so include everything:

  1. Send it within 30 days of the purchase.
  2. Email support@rxp-media.com.
  3. Subject line: the words "Refund Request" and your order number.
  4. In the email body: the email address of your RestedXP account, your order number, and a brief summary of the circumstances that make a refund necessary.
  5. Wait for the review. If RestedXP approves it, the money goes back to the payment method you used.

Keep your order confirmation email. If it never arrived, RestedXP's help center suggests checking your spam folder first.

Duplicate purchases and split orders

Two account problems are not really refund cases, and RestedXP's help center handles them differently:

  • You bought the same product twice by accident. The help center answers "You can!" to whether one of them can be refunded. Join RestedXP's Discord and use the #open-ticket channel to talk to support.
  • Your purchases are on different emails. Use "Link Order To Account" under "Browse Solutions" in the help center to combine them, instead of buying again.

If you bought one faction and now want the other, ask support before you buy a second package; we found no published upgrade price from one faction to Both Factions. Our Alliance, Horde or Both Factions guide helps you pick the right package the first time.

Try before you buy: the free 1–20 routes

Because refunds are rare, the sensible approach is to test RestedXP for free:

  1. Install the free RestedXP Guides addon for WoW Forever from CurseForge, Wago or GitHub. Our RestedXP setup guide shows each step.
  2. Play the bundled Forever routes. RestedXP lists levels 1–20 as free; the chapters in the addon end at about 20–21 for Alliance and 22 for Horde.
  3. Decide at level 20. If the arrow, step list and automation suit you, the paid Forever guide continues in the same addon. If they don't, you have lost nothing.

The free chapters show exactly how the paid guide plays. What they don't show is the Forever 35–60 content, which RestedXP releases after launch; until then the Era routes cover 35–60. Read RestedXP levels 35–60 if that part matters to you before you pay.

Before you pay: a checklist

  • Platform: you play on Windows or Mac, not Linux, Proton or cloud gaming.
  • Faction: you know whether you need one faction ($30) or both ($45). Through our link the cart takes 10% off: $27 or $40.50.
  • Account: you will link the purchase to the Battle.net account you actually play on. The licence is for one Battle.net account and is not transferable.
  • Coverage: you accept that the Forever routes are finished for 1–35, and that 35–60 arrives after launch.
  • Price: you are not chasing a bigger code. The 15% and 20% codes from coupon sites failed in our cart test; see our RestedXP discount code guide.

If any of these is a no, wait or stay on the free routes. If all are yes, the refund policy is unlikely to matter to you.

If you live in the EU or UK

In the EU you normally have 14 days to withdraw from an online purchase, but the EU's Your Europe guidance lists digital content you have started downloading, after explicitly agreeing to lose the right, as an exception. UK rules are similar. RestedXP's terms are written around instant access. We can't tell you how your local rules apply; if a large amount is at stake, check your national consumer advice service. For a $27 guide, testing the free routes first is the simpler protection.

Frequently asked questions

Does RestedXP give refunds?

Generally no. RestedXP's terms say it does not refund completed orders because digital products give instant access. It may consider a request in exceptional cases, at its own discretion.

Can I get a RestedXP refund if I don't like the guide?

The terms name no satisfaction guarantee. The one case they describe is an order whose product you have not downloaded yet, and even that is a goodwill decision.

How do I ask RestedXP for a refund?

Email support@rxp-media.com within 30 days of the purchase with "Refund Request" and your order number in the subject, your account email and order number in the body, and a short reason.

I bought the same RestedXP guide twice. Can I get one refunded?

Yes, according to RestedXP's help center. Open a ticket in the #open-ticket channel of RestedXP's Discord and ask support to refund the duplicate.

Does playing on Linux affect a RestedXP refund?

Yes. RestedXP supports Windows and Mac only, and its terms say using Linux, Wine, DXVK, Proton or cloud setups forfeits refund eligibility.

How can I avoid needing a refund?

Use the free RestedXP addon and its free Forever routes for levels 1–20 first. If you like the way the route works, the paid guide continues in the same addon.

Sources

  1. RestedXP: Terms & Conditions, refund policy (read 13 November 2026) Affiliate link
  2. RestedXP: Help Center, payments and duplicate purchases (read 13 November 2026)
  3. RestedXP: Forever guide and release roadmap Affiliate link
  4. RestedXP: Forever Leveling Guide – Both Factions product page Affiliate link
  5. European Union, Your Europe: Returning goods and the right of withdrawal

We have not bought the guide through a refund test or asked RestedXP support for a refund; this page reports what RestedXP's terms and help center say.

How we research our guides